Shipping policy
At ALIMA, we prepare every order with the utmost care to provide you with the best possible experience.
Processing Times
Orders are generally prepared and shipped within 1 to 3 business days.
During periods of high demand, processing times may be slightly longer.
Delivery Times
Delivery times vary depending on your location and the selected carrier.
On average:
- Quebec: 2 to 5 business days
- Canada: 3 to 7 business days
These delivery times are estimates and may vary.
Shipping Fees
Shipping fees are automatically calculated at checkout.
Free shipping may be offered during promotional periods or on orders over a certain amount.
Order Tracking
Once your order has been shipped, you will receive an email containing your tracking number so you can track your package.
Lost or Delayed Packages
Once the package has been handed over to the carrier, ALIMA cannot be held responsible for delays beyond its control.
If your package appears to be lost or if you experience an issue with the delivery, please contact us. We will do our best to assist you.
Contact Us
For any questions regarding your order or delivery, please contact us at: